Support & Help
Contact Us
We are here to ensure your digital surprise is unforgettable.
Direct Support
Whether you need help retrieving a link, have a question about custom letter generation, or want to report an issue, write to us directly:
Standard response time: within 24 to 48 business hours.
Common Inquiries
- Recovering a Link: If you lost the private link to your sealed gift, email us with the recipient name and payment email address.
- Gift Deletion: If you want a gift taken offline early and all media deleted permanently, email us the gift link.
- Payment Assistance: For any checkout, UPI, or card payment verification queries.